Faculty and Staff Resources
General Resources
Campus Resources
HR Resources
Academic Grievance Process
Your Role in Informal Resolution
Faculty are encouraged to:
• Engage promptly and professionally in informal discussions
• Clarify expectations, policies, and instructional decisions
• Document communication when appropriate
• Refer students to formal procedures only when informal resolution fails
Informal discussions are not admissions of fault—they are part of good academic practice.
Step 1: Faculty Response to a Formal Grievance
When a formal grievance is submitted:
• Review the written concern carefully
• Respond in writing within 6 instructional days
• Focus on facts, policy alignment, and instructional rationale
• Keep a copy of all documentation
Failure to respond to a grievance within timelines may allow the student to proceed to the next step in the Academic Grievance process.
Center for Teaching and Learning (CTL)
The goal of the Teaching and Learning Center is to encourage meaningful learning by helping faculty implement best practices, introducing new technologies and supporting blended, flipped and online classrooms.
In addition to providing support for Sakai, the Teaching and Learning Center is available to meet one-on-one to review online, hybrid or face-to-face classes. We can also help you identify potential learning problems and help brainstorm or plan new learning experiences. If you are interested in seeing a specific tutorial or workshop that is not currently available, contact us.
Food Services
Food Services offers dining options in several locations throughout campus.
The NSCC Cafe, on the second floor of the ‘C’ Building, offers cooler items, a salad bar and daily specials. Cafe hours are Monday-Thursday, 7:45 a.m.-2 p.m.
For your convenience, cold sandwiches and salads are also available in the NSCC Bookstore.
Catering services are also available for special events, meetings or activities.