Learner Services Offices Opening on Campus

Beginning July 6, the following offices will be open on campus Monday-Thursday, 8 a.m.-4:30 p.m.

  • Admissions
  • Advising
  • Business
  • Career & student activities
  • Financial aid
  • Registrar
  • Success center

Walk-ins are welcome or you may contact any of these offices to schedule an appointment. Please note: All offices except financial aid and the success center will be closed for a campus-wide training on Tuesday, July 7.

The College is taking precautions to provide a safe, healthy environment for learners, faculty, and staff. Some of the precautions include:

  • Maintain one entry point for safety related check-ins. All learners and visitors will be required to enter at door A-10 to do a temperature check and answer a few health-related questions.
  • Require as per Phase Two learners, faculty and staff to wear a face covering. A limited number of disposable face coverings will be available. Please provide your own if possible.
  • No-touch temperature scans. If your temperature is 100.4 or above, you will not be able to enter the building.
  • Practice social distancing. If you are visiting a learner services office you will be asked to wait in the C-wing hallway and a staff member will assist you when available. We will do our best to manage wait times.

If you are able to receive services remotely you are encouraged to continue communication via email, phone, or Zoom. Additionally, if you are unable to comply with any of the above precautions staff will be available to assist you remotely.

Additional information: 

  • ACCUPLACER testing is available
  • If you have questions regarding CCP, please contact your CCP advisor
  • Textbooks can be ordered online. You can also visit the bookstore on campus Monday-Thursday, 9 a.m.-4 p.m.
  • Payment for fall classes is due August 13. Check your balance via myNSCC and contact the business office to make a payment or set up a payment plan.
  • Campus conversations are happening via Zoom on Mondays at 6 p.m. Stay connected with your classmates! Check your NSCC email for details.
  • Join us for meditation Monday sessions as well. Check your NSCC email for details on these 30-minute sessions happening Mondays at 9 a.m. and 4:30 p.m. through July 27.
  • The NSCC Food Pantry is offering ‘drive-thru’ pickup on Thursdays from 11 a.m.-1 p.m. Please pull up to the A20 doors, located on the east side of the building and a financial aid team member will bring a bag of groceries out to your car. Please email us at FoodPantry@NorthwestState.edu to let us know that you plan to come so we can ensure that we have enough bags ready for pickup each week. 
  • Please – if at any point you feel overwhelmed, anxious, or uncertain about anything – reach out to NSCC Counseling Services by texting NSCCHELP to 419-591-6487 and someone will respond to your inquiry and assist you with your needs.

Summer Tutoring Update

The NSCC Success Center has a wealth of academic support services available to assist you. All of these tutoring services are free of charge and offered remotely during the summer term.

Drop-In Virtual Tutoring Options
Students needing assistance in math, statistics, chemistry and physics can connect with Dan Light, tutor, Monday-Wednesday from 11 a.m. to 1 p.m. via Zoom.

Students needing help in math; statistics; any computer-related course, including
python programming; and accounting 111 & 112 can connect with Rebecca Dent-Weiss,
tutor, Monday-Wednesday from 2 p.m. to 4 p.m. via Zoom.

Tutoring by Appointment
Tutors are also available on Thursday to assist students as needed. Please email the Success Center at success@NorthwestState.edu if you are in need of
tutoring assistance on a Thursday, and we will connect you with a tutor who can assist you.

Barry VonDeylen will also be available to tutor in all accounting and business-related classes. You can contact him directly at bvondeylen@NorthwestState.edu.

For writing assistance, life science (biology), or any other subject area not referenced
above, email success@NorthwestState.edu and let us know what subject area you need assistance with. Your email will then be directed to a tutor who can assist

Please Note: If you need writing assistance, please attach the paper that you would like the tutor to review with your initial email tutor request so we can forward it to the
tutor without delay. If you would like to meet with the writing tutor, please let us know,
otherwise, the tutor will review your paper and return it to you with their embedded comments and feedback.

Virtual tutors will be serving students this summer Monday through Thursday during
the morning and afternoon hours. If you are not available to meet with a tutor during that time, please let us know and we will do our best to accommodate you.

This online tutoring resource offers assistance in several different subject areas including writing, math, chemistry, physics, biology, anatomy & physiology, computer sciences, and more. 

If you have any questions regarding these services, please contact Cherie Rix, Success Center coordinator, at crix@NorthwestState.edu. We hope you find these resources helpful! As always, we are pleased to serve you and wish you much success as you continue your journey with us here at NSCC. Our goal is your success!

Summer Learner Services Update

Summer classes start June 8.

NSCC Counseling Services
Please – if at any point you feel overwhelmed, anxious, or uncertain about anything – reach out to NSCC Counseling Services by texting NSCCHELP to 419.591.6487 and someone will respond to your inquiry and assist you with your needs.

NSCC Learner Services Offices are remote services only. Virtual office hours are Monday through Thursday, 8 a.m.to 4:30 p.m. Staff are prepared to fully serve your needs remotely.

Admissions Office: 419.267.1320, Admissions@NorthwestState.edu
ACCUPLACER testing is available on campus. Find out more or sign up.

Advising Center: 419.267.1390, Advising@NorthwestState.edu
Bi-weekly Zoom express advising is available for summer and fall registration. The next session is Thursday, June 11 from 11 a.m.-1 p.m. Join via this link.

Bookstore: 419.267.1308, kstapleton@NorthwestState.edu
Order your summer textbooks online. You can have your order shipped to you for free, or you can use curbside pick up. If you are using the curbside pick up option, stop by Monday or Wednesday between 9 a.m. and 3 p.m. When you arrive, call the bookstore and your order will be available at the A-10 entrance.

Business Office: 419.267.1311, BusinessOffice@NorthwestState.edu
If payment or payment arrangements are not received by Friday, June 5, you may be dropped from your summer 2020 classes. Please log in to your myNSCC and check the balance due. If a balance is due, one or more of the following actions should be taken:

  • Pay your remaining account balance – Call the business office or log into myNSCC.
  • Establish a payment plan – Call or email the business office for more information.
  • Incomplete financial aid status – Financial aid Issues should be resolved via your myNSCC portal or by contacting financial aid directly at FinAid@NorthwestState.edu.

Career and Activities Office: 419.267.1330, mjacobs@NorthwestState.edu
Join your classmates on Mondays at 6 p.m. or Thursdays at 9 a.m. for “Campus Conversations.” By joining these weekly Zoom meetings, you can connect with the latest information about classes and campus updates. Get answers to questions and stay connected. Check your NSCC email for details.

Stay connected to the latest career advice and local & regional job postings by visiting CollegeCentral.com/NSCC. This free service provides career opportunities, resume submission and podcast advice on a variety of topics related to your career development.

Financial Aid Office: 419.267.1333, FinAid@NorthwestState.edu
If you plan to take summer or fall classes and you have not completed your 2020-2021 FAFSA yet, please complete it today at www.fafsa.gov. Please also continue to monitor your myNSCC account to view any incomplete/missing items that are needed to complete your financial aid file.

The NSCC Food Pantry will be doing ‘drive-thru’ pickup on Thursday’s from 11 am – 1 p.m. Please pull up to the A-20 doors, located on the east side of the building, and a financial aid team member will bring a bag of groceries out to your car. Please email us at foodpantry@NorthwestState.edu to let us know that you plan to come so we can ensure that we have enough bags ready for pickup each week.

Resources and Emergency Funds – If you are experiencing a hardship, we are here to help you! Please email us at finaid@NorthwestState.edu and include your name, student ID number, and a brief summary of your needs and we will reach out to you with both institutional and community resources.

Registrar’s Office: 419.267.1395, Registrar@NorthwestState.edu
Registrar staff will continue to run processes and will communicate with you via your student email.

Success Center: 419.267.1457, Success@NorthwestState.edu
All tutoring services will be offered remotely during the summer semester. Contact the Success Center to submit your tutor request or for additional information. E-tutoring services will be available beginning June 8. No test proctoring services will be available this summer. Please contact your instructor for assistance.

Summer Textbook Information

Taking summer classes? Visit books.NorthwestState.edu to order your textbooks, and choose delivery or pick up.

  • Free Delivery: We’ll ship your order to you for free.
  • Curbside Pick Up: Select in store pick up when placing your online order. Pick up is available Monday and Wednesday from 9 a.m.-3 p.m. When you arrive at the College, please call 419-267-1308 and your order will be brought out from the A-10 entrance.

Student Town Hall Meeting: April 13, 2020

Hey, NSCC learners! You are invited to participate in our first-ever Student Town Hall Meeting on April 13 at 6:00 p.m. This video conference will be hosted by Northwest State Career and Activities Coordinator Mike Jacobs. During this event, you will have an opportunity to connect with other students, share your successes and struggles, and ask any questions pertaining to recent events.

Please check your NSCC email for the Zoom invitation. We look forward to connecting with you on Monday!

Updates on Incomplete & Withdrawal Options for Students

By now, you have been contacted by your instructors and we hope that you are well on your way to adjusting to remote learning and completing course requirements. Your instructors and all of us in NSCC Learner Services want you to succeed, and we want you to be kind to yourself in these unusual times. Our offices are operating remotely and ready to serve you. See our contact information.

If these unusual circumstances have caused you to fall behind, NSCC has options for you. Learner services staff members and your instructors are here to help you walk through these choices. Please contact your instructor or the NSCC Advising Center (advising@NorthwestState.edu or 419.267.1390) to explore the options discussed below.

  • Incomplete Grade Option
    One alternative is an “incomplete grade.” This allows extended time to complete remaining requirements and earn a final grade in a course. Please contact your instructor to explore this option.
  • Withdrawal
    If the course work is overwhelming and you do not see yourself being able to complete missing assignments in the coming days and weeks, it may be beneficial to take advantage of late withdrawal. A “W” grade would not impact your GPA and may be the best academic decision that you can make for yourself at this time. The deadline to officially withdraw has been extended to April 10. To withdraw from a course follow these steps: log into your myNSCC -> Select Add/Drop course – > Select Term -> Select “Withdrawal-COVID-19” from the drop-down arrow for desired course -> Press Submit. NOTE: If you have multiple courses, any combination of the above may utilized. For example: if you have four courses, you may withdraw from one course and finish the other three for a final grade; or withdraw from two courses and finish one for a final grade and one as an incomplete grade.
  • College Credit Plus (CCP) Learners
    Please be mindful that the courses you are taking are also fulfilling high school credits and contribute toward your full-time enrollment status. If you feel you are in a position where you may need to withdraw from a course due to COVID-19, please reach out to your guidance counselor and CCP advisors. Together, they will be able to direct you on your options and help you make the choice that benefits you most.