NSCC Help Desk
Email: helpdesk@northweststate.edu
Phone: 419.267.1461
Office: A223

The IT Help Desk should be your first point of contact for any information technology questions, concerns or trouble shooting. Additional services offered through the Help Desk include the following.

Computer Labs
NSCC houses several open-use computer labs. In addition to application specific software, all lab systems have a standard suite of software including the latest version of Microsoft Office, Internet Explorer, Acrobat Reader, and other common network accessible applications. Computer labs that are designated as “open” areas for general student use include:

Open Lab: large lab located on the second floor of ‘A’ Building around the corner from the west stairs.
Writing Lab (A103): lab located in the Library just outside the Success Center.
Library (A101): island of computers located in the Library commons area and along the wall.

Unless otherwise specified, lab systems can be accessed by logging on with the user name matching computer name (located on the CPU with a white label, i.e. OLSTU101) and the standard NSCC lab logon password of netpass.

Wireless
WiFi (Wireless Internet Access) is available throughout campus. To access NSCC’s wireless network, you need to have a compatible 802.11g wireless card/notebook, and your network adapter set to Northwest State’s SSID of “NSCC”. The Technology Department reserves the right to deny wireless access for unauthorized use. If you have questions regarding WiFi, contact the Help Desk.

Floppy Disks/Flash Memory Drives
The computer labs no longer support floppy disks. Northwest State recommends that students store data on removable USB flash memory drives, which are much more reliable. These drives come in multiple sizes and have become quite economical. The NSCC Bookstore has flash drives available for purchase.

Lost and found flash drives will be collected in the NSCC Library. If your name is on the flash drive, the Library will send you a notification email, otherwise students can check for a lost flash drive at the circulation desk.